General Information
Australia Post: customer service, phone 137 678. Chapel Street North Post Office, 650 Chapel Street, South Yarra (Express and normal post boxes available). South Yarra Post Office, 100 Toorak Road, South Yarra. (Express and normal post boxes available). A normal post box is located next to the tram stop outside 800 Chapel Street.
Banks: ANZ, 145 Toorak Road, South Yarra. Commonwealth Bank, 126-128 Toorak Road, South Yarra. Bank of Melbourne, 316 Chapel Street, South Yarra. NAB, 600 Chapel Street, South Yarra. Wetspac Bank, 114 Toorak Road, South Yarra.
beyondblue: phone 1300 22 4636. Depression helpline. http://www.beyondblue.org.au/?gclid=CLvj77-WhL4CFZcnvQodCFsA0Q
Churches: Christ Church, 677 Punt Road, South Yarra. Phone: (03) 9866 4434. Catholic Archdiocese of Melbourne, Bromby Street, South Yarra. Phone: 9826 9677. Greek Orthodox Church of Saints Constantine and Helen, 35 Barry Street, South Yarra. Phone: (03) 9827 2676. Melbourne Hebrew Congregation, Toorak Road, South Yarra. Phone: (03) 9866 2255. Russian Orthodox Parish of The Holy Virgin’s Protection, 41 Moore Street, South Yarra. Phone: (03) 9866 4571. St John’s Anglican Church, 86 Clendon Road, Toorak. Phone: (03) 9826 1765. South Yarra Presbyterian Church, 621 Punt Road, South Yarra. Phone: (03) 9867 4637. Swedish Church, 21 St George’s Road, Toorak. Phone: (03) 9827 5580. Toorak Uniting Church, 603 Toorak Road, Toorak. Phone (03) 9829 0300.
Citizens Advice: Prahran Citizens Advice Bureau, suite 17, 163-185 Commercial Road, South Yarra. Phone: (03) 9804 722.
Currency: Australia has a decimal system with 100 cents to the dollar (AUD$). Coins have values of 5, 10, 20 and 50 cents, and $1 and $2; notes have values of $5, $10, $20, $50 and $100.
Department of Foreign Affairs: Melbourne Passport Office, Level 14, Casselden Place, 2 Lonsdale Street (cnr Spring Street), Melbourne. Phone: (03) 9221 5555. Consular, protocol and business liaison services.
Electricity suppliers: AGL, phone 131 245. Origin, phone 132 463. TRUenergy, phone 133 466. NB: Australian power points use 3-pin pugs - an earthing pin that points downward, and two flat pins above that form an upside down V-shape. Australian Power Points output: 240/250 volts AC 50Hz.
Library: Toorak/South Yarra Library, 340 Toorak Road, South Yarra. Phone: 8290 8000.
Lifeline: phone:13 1114 – online crisis chat and support resources.
Melbourne Water: phone 131 722, after hour emergency 132 446.
Prahran Police: 396-400 Malvern Road, Prahran. Phone 9520 5200.
Shopping hours: Monday to Saturday 9am-6pm extending to 9pm on Friday nights. On Sundays in the CBD, Chapel Street Tourist precinct, and other designated areas, shopping centres and shops are open 10am-5pm.
Stonnington Council: service centre (03) 8290 1333; after hours (03) 8290 1333; graffiti hotline 1800 067 072.
Taxi: Executive Liomousine & Taxi Service, phone (03) 9804 5777. Silver Top Taxis, phone 131 008. Yellow Cabs, phone 132 227. Melbourne is also well-serviced by Uber (available via downloadable mobile device app).
Telephone: for calls within Australia telephone numbers beginning with 1800 are free, and numbers beginning with 13 are charged at the local rate. Australia’s international area code is: +61. Useful numbers: Emergency: 000, Directory assistance national: 12455; Directory Enquiries (Australia): 1223; Directory Enquiries (International): 1225; Operated assisted calls: 1234; Reverse charges calls: 12550; Call connect: 12456; Time: 1194; Weather: 1196.
Time zone: Melbourne is located in the Australian Eastern Time zone. Standard Time difference to UTC/Greenwich Mean Time: +10 hours. Daylight Saving Time difference to UTC/Greenwich Mean Time: +11 hours.
Melbourne's Arts Precinct, King's Domain Gardens and Yarra River looking towards SY21 (at the top right).